Your patients said yes.Then life got in the way.We bring them back.
Retaine automatically follows up with patients who have unscheduled treatment plans — via SMS, email, and voicemail — and turns accepted plans into booked appointments. Average practices recover $150,000+ in unscheduled revenue per year.
Every dental practice has the same silent revenue leak
Average annual unscheduled treatment backlog per practice
ADA
Treatment plan completion rate (down from 56%)
Planet DDS 2025
Drop-off rate after patient acceptance
Planet DDS 2025
Patients accept treatment plans with good intentions — then forget, get busy, or feel overwhelmed by cost. Your front desk team is too stretched to personally follow up with every one of them. The result: hundreds of thousands of dollars in already-accepted treatment sitting unscheduled every single year.
This isn't a patient problem. It's a systems problem. And it's solvable.
Intelligent follow-up that works while your team focuses on patients
Treatment plan detected
Retaine syncs with your PMS and instantly identifies every accepted treatment plan that hasn't been scheduled yet.
AI-powered multi-channel outreach
Personalized SMS, email, and voicemail messages go out on your configured schedule — sounding like they came from your front desk, not a robot.
Patient books. Revenue recovered.
Patients reply, click a secure booking link, or call in. You track every outcome in one dashboard. Average conversion: 34%.
Average practices recover $150,000 – $300,000 per year. At $199/month, that's a 75–125× ROI.
How much is your practice leaving on the table?
Enter two numbers. See your opportunity in seconds.
From detected to booked — without lifting a finger
Build your follow-up sequences once. Run them forever.
Configure exactly how you want to reach each type of patient. Crown follow-ups, implant consults, and SRP reminders can all have their own cadence, tone, and timing. AI writes the messages — you review, tweak the tone, and approve. Drag steps to reorder. Set delays in days or hours.
"Hi Maria, this is a reminder from Dr. Smith's office about your treatment plan. We'd love to get that scheduled for you..."
Never miss a patient reply again.
When patients respond via SMS, your team sees every conversation in a unified inbox with real-time updates. Reply directly from Retaine. See delivery status for every message. No more digging through texting apps or shared phones.
Hi Maria, just a reminder about your treat...
Hi yes I'd like to schedule that crown
Know exactly what's working.
Track conversion rates by sequence, channel, and procedure type. See a full conversion funnel from message sent to appointment booked. Identify your best-performing sequences and channels. Prove ROI to your partners in one report.
Secure booking — no app download required.
Patients receive a secure, single-use link to view their treatment plan details and request an appointment based on their preferred days and times. The link expires after 72 hours. HIPAA-compliant by design — token-based access with SHA-256 hashing. Works on any phone.
Link expires in 72 hours
Works with the PMS your practice already uses
Open Dental
Native API sync
Real-time
✓ SupportedDentrix
Connector setup
(Dentrix G)
✓ SupportedEaglesoft
Scheduled sync
+ webhook
✓ SupportedManual / CSV
Any PMS via CSV
import
✓ SupportedDon't see your PMS? We're adding new integrations monthly. Tell us what you use →
Built for healthcare from day one
HIPAA Compliant
All patient data is encrypted at rest and in transit. We sign a Business Associate Agreement (BAA) with every practice. PHI is never included in outbound messages — patients access treatment details only through secure, token-based portal links that expire after 72 hours.
BAA ProvidedTCPA-Safe Messaging
Every SMS includes opt-out instructions per TCPA requirements. Our platform manages do-not-contact (DNC) lists automatically — patients can be flagged as DNC from the patient detail page or inbox. Patient consent is tracked and auditable.
Compliant Opt-OutEnterprise-Grade Security
Hosted on Supabase with row-level security (RLS) ensuring practices only ever see their own data. Portal tokens use SHA-256 hashing and single-use enforcement. All API routes are server-side only — no patient data exposed to the browser.
SOC 2 In ProgressWe've been in the pilot for 8 weeks. The sequences run themselves — our front desk doesn't think about it. We've already recovered two implant cases we would have lost.
— Lead RDH, Pilot Practice (Denver, CO)
Currently in private beta
Join them on the waitlist →Simple, transparent pricing
One practice. One price. No per-message fees, no seat limits.
Pro Practice
- Unlimited treatment plan sequences
- SMS, email + voicemail outreach
- Unified patient inbox
- PMS integration (Open Dental, Dentrix, Eaglesoft, CSV)
- HIPAA-compliant patient portal
- BAA provided
- Analytics & revenue tracking
- Unlimited team seats
Questions about pricing? Email us at hello@retaine.com
Stop leaving $150,000 on the table every year.
Join the waitlist. Get early access.